KPI Analytics

Enterprise-grade analytics for smarter decisions

Get instant insights into patient engagement, staff productivity, call volumes, and conversion rates. Make confident decisions backed by clear, actionable data.

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Total calls

2,847

+12%vs last month

Conversion rate

68%

+5%vs last month

AI handled

1,842

64.7% automated

Avg response

32s

-18simprovement

Treatment Acceptance

Presented vs Accepted ($)

Presented
Accepted
$75k$50k$25k$0
W1
W2
W3
W4
weeks

Automation coverage

Last 30 days

65%
AI handled
64.7%
Staff handled
35.3%

Most inbound volume is handled by AI so your team can focus on high value work.

Channel mix

Distribution by contact channel

Calls 35%
Texts 45%
Campaigns 20%

No-show rate

8.2%

Staff productivity

92%

Patient satisfaction

4.8/5

Enterprise-Level Visibility

Complete view of your practice health

Get enterprise-grade analytics that provide instant visibility into KPI metrics, staff and AI productivity, and performance benchmarks across any time frame or location.

Real-Time KPI Tracking

Monitor key performance indicators as they happen. Track appointment rates, conversion metrics, revenue trends, and patient engagement live.

Staff Productivity Insights

Understand team performance with detailed metrics on response times, call handling, appointment booking, and patient satisfaction scores.

AI Performance Metrics

See exactly how AI is helping your practice. Track automation rates, AI-handled conversations, booking success, and cost savings.

Multi-Location Benchmarking

Compare performance across all your locations. Identify top performers, spot trends, and replicate success across your organization.

Custom Time Frames

Analyze data by day, week, month, quarter, or custom date ranges. Spot seasonal trends and track progress toward your goals.

Actionable Insights

Don't just see numbers—understand what they mean. Get clear recommendations on how to improve performance and grow your practice.

Call Analytics

Track every communication touchpoint

Monitor all communication—calls, texts, and outbound campaigns—across every location. Understand patient engagement and performance at a glance.

Call Intelligence

Comprehensive call tracking and analysis

Inbound calls
1,842
Outbound calls
1,005
AI-handled
1,842 (64.7%)
Staff-handled
1,005 (35.3%)
Missed calls
127 (4.5%)

Text Analytics

Message performance and engagement

Messages sent
4,521
Messages received
3,847
Response rate
85%
Avg response time
32 seconds
Conversion to appt
68%

Campaign Performance

Outbound campaign effectiveness

Active Campaigns

12

Patients Reached

2,847

Engagement Rate

42%

Appointments Booked

347

AI-Powered Insights

Ask questions, get instant visualizations

Simply ask the AI what you want to know. It dynamically pulls data and creates custom charts in real-time—no manual report building required.

You asked:

"Which operatory is underutilized and costing me production?"

AI Generated
Just now

Operatory Utilization Analysis - Last 30 Days

Op 1
87%
Optimal
Op 2
84%
Optimal
Op 3
76%
Good
Op 4
68%
Fair
Op 5
42%
At Risk

Production Loss Identified

Operatory 5 is only 42% utilized. Estimated lost production: $28,400/month

Key Insights

  • + Sarah Johnson leads with 92% conversion, 15% above team average
  • + All team members above 75% threshold—excellent performance
  • + Consider shadowing Sarah to identify best practices

Try asking:

"Compare no-show rates across all locations"
"Show me revenue trends for the last 6 months"
"Which campaigns have the highest ROI?"
"What are our busiest appointment times?"
"Track AI vs staff performance over time"
"Identify patients at risk of no-show"

Make decisions based on data, not guesswork.

Operaitor analytics give you complete transparency into what's working, what's not, and exactly where to focus your efforts for maximum impact.

FAQ

Frequently Asked Questions